Business Hours: Monday-Friday 7 A.M. to 3:30 P.M.
For Emergency: 379-2754 (Mountain Fork Water Treatment Facility)
Treatment plant operators will contact the crew on call 24 hours a day.
Madison County Water Department – STATISTICS
Water Mains in Service – 950 Miles
Water Storage Tanks – 11
Water Storage Capacity – 16 Million Gallons
Primary Water Source – Groundwater
Customers – 25,676
Employees – 58
State Certified Water Treatment Operators – 26
| WATER RATES |
| Gallons | Rate |
| 1st 2,500 | $10.00 Minimum Bill |
| Next 2,500 | $3.75 per 1000 gallons |
| Next 5,000 | $3.50 per 1000 gallons |
| Next 40,000 | $3.25 per 1000 gallons |
| All over 50,000 | $4.51 per 1000 gallons |
| Miscellaneous Service Charges |
| Service call to check customer side, 7:00 am – 3:30 pm | $25.00 |
| Service call to check customer side, after hours | $50.00 |
| Broken or cut locks | $30.00 |
| Lower or raise meter for landscaping | $100.00 |
| Replace broken curb-stop | $25.00 |
| Replace or missing dual check valve | $25.00 |
| Relocate meter | $300.00 |
| Dig up service for non-payment | $500.00 |
| Meter box and lid (regular) | $50.00 |
| Meter box and lid (jumbo) | $75.00 |
| Meter box lid only | $10.00 |
| Repair or replace damaged or missing meters | $100.00 |
| Install fire hydrant | $1600.00 |
| Meter sets 3” and larger | Availability plus cost |
IMPORTANT PROJECTS
Water System Improvements Completed in 2006:
- Completed installation of 8 inch water main as part of a Community
- Development Block Grant
- Completed renovation off two water storage tanks
- Completed installation of 120 new fire hydrants
- Installed 60 new fire hydrants
Water System Improvements for 2007:
- Continue new water main installation as part of multi-year program using
- Water Department crews and contractor support
- Upgrade control system for Mountain Fork Water Treatment Facility
Future Water System Improvements:
- Continue multi-year water main upgrade
- Renovation of one water storage tank
- Install improved controls for two wells and one booster pump
Drinking Water Festival:
The 10th Annual Madison County Drinking Water Festival, held on May 8th and 9th at the University of Alabama in Huntsville, was a success! Approximately 1800 students and 90 teachers representing all school systems in Madison County attended.
The Madison County Commission has heavily participated in the Festival each year. The Festival educates 4th graders about surface and groundwater through fun, enlightening activities. The students learn the source of their drinking water, how they can protect it and keep it clean, and how it is linked to other natural resources. Children leave the Festival environmentally aware and equipped with a sense of stewardship for our greatest natural resource — WATER!
For further information: contact Anne Burkett at (256) 532-3505 or visit http://www.hsvutil.org/drinkingwaterfestival/
Water systems in Madison County:
Where your water comes from....
AREA 1
The majority of this service area is supplied by the Hazel Green and Bo Howard Wells. However, some parts of this area, such as the southern portions, are also served by the Mountain Fork Water Treatment Facility, the Lincoln/Dallas Water Treatment Plant and the South Parkway Water Treatment Plant.
AREA 2
Except for a small section south of Winchester Rd. and west of Shields Rd., which also gets water from the Lincoln/Dallas Water Treatment Plant, this area is served entirely by the Mountain Fork Water Treatment Facility.
AREA 3
This service area is supplied by water obtained from the South Parkway Water Treatment Plant.
If still not sure...
Please contact the Water Department for further instructions.
HOW TO USE YOUR METER TO CHECK FOR LEAKS
- Be sure no water is on inside your dwelling. This includes toilets, ice makers, washing machines, etc.
- If no water is on, check your meter for any movement of the dial. When water is passing through the meter, the dial will move in a clockwise direction. If water is off and the dial moves, you have a leak.
- Once you have determined you have a leak, call a plumber or do the repairs yourself. The Madison County Water Department is not responsible for the lines from the meter to your dwelling.
Every Drop Counts!!!
A faucet leaking one drop per second wastes 2,400 gallons per year.
To check if your toilet tank is leaking, put a few drops of food coloring in the tank, wait about 15 minutes, and look in the bowl. If the food coloring shows up there, the tank is leaking.
DRY WEATHER WATER CONSERVATION TIPS
Drought conditions are causing a larger than usual consumption of water, resulting in some customers experiencing lower pressures. Please be mindful of your water consumption and do your part to help conserve water. Here are a few outdoor conservation tips for you to follow:
- Water your lawn only when necessary. It takes 660 gallons of water to supply 1,000 square feet of lawn with 1 inch of water. (This is almost the same amount as you use inside the house in an entire week.) As a general rule, established lawns do not need to be watered more often than every five to seven days.
- Water lawns and gardens early in the morning or at night, when temperatures are lowest, and save 30% or more of the water typically lost to evaporation.
- Do not allow sprinklers to water your street, driveway or sidewalk.
- Raise the height of your mower so that you are cutting grass at the highest recommended height. A higher cut encourages grass roots to grow deeper, shades the root system and holds soil moisture better than a closely clipped lawn.
- Avoid over fertilizing your lawn. Fertilizer applications increase the need for water.
- Use mulch around trees and shrubs and in garden beds to retain moisture in the soil.
- Do not use the hose to clean your driveway or sidewalk — use a broom.
- Use a shut-off nozzle on your hose so that water flows only as needed.
- Do not leave sprinklers on hoses unattended.
- If you wash your car, park it on the grass and use a hose with an automatic shut-off nozzle.
Source: http://www.adeca.alabama.gov/water
